How do I get started?
Once you determine that TechSpeed is the right fit, we prepare a scope of work detailing the project to be completed and the required time line to complete the work. Once approved, we develop an application, assign a project manger, select a team for the project and then schedule a time to begin work.
How are jobs priced?
We can either provide pricing on an hourly basis or by the record. It all depends on the project and the client's preference. We strive to provide the best value, quality and personal customer service at all times.
What is your turn-around time?
It depends on the project. We make every effort to provide the data in the time requested by the client. There is no extra charge for a fast turn-around request. We have turned around a project as fast as within the hour.
Is my data safe and secure?
If data security is of concern to you, you have come to the right place. TechSpeed has developed patent-pending software designed to protect your data at all stages. Using our ImageFracture™ software your data couldn't be more safe. Click here to watch the video.
Who do I talk to if I have questions?
There will always be someone available to you 24 hours a day. A Project Manager with an up-to-the-minute project status is available to you around the clock.
Can I trust TechSpeed to treat me fairly?
TechSpeed has been in business for 32 years and is a member of the Better Business Bureau, boasting an A+ rating. TechSpeed has a totally clean record with the BBB completely void of even a single complaint. We are focused on our client's total satisfaction and will do whatever it takes to exceed your expectations.
Do you have references?
With 32 years of business experience under our belt, we have worked with hundreds of companies. We can provide you a list of current clients that would be happy to talk to you about their experiences with us.
My files are a mess. Can you help me decide how to fix them?
Yes. We can work with you to develop a strategy to clean and normalize your data. Our technicians are experts at getting your data in shape.
I need to get quick access to my files. Can you help me get organized?
No problem. We can rename those files based on their content and index them. We can even build a custom query database so you can get instant access, even on the cloud.
My product database needs to be put on the web. How can you help me?
We can edit and add pictures as well as graphics, add descriptions and upload your product listing to your website. We can work from catalogs, online listings or supplier websites.
I have an old DOS application with data that I need converted to my new database. How can I get it transferred?
TechSpeed can work with old legacy file types and convert them into the file format that will work for you.