BPO Services (Business Process Outsourcing)
TechSpeed helps clients to streamline their processes and relieve them of burdensome, time consuming tasks. These tasks may be back office in nature or a proprietary process involving software. TechSpeed has the ability to take on any task. As long as the client can articulate the process in a Scope of Work, TechSpeed has the ability to understand and automate the business process. By combining cutting edge technology, custom software programming and a top notch management staff, we can seamlessly transition your business process over to our BPO services team.
It does not matter what industry you are in or what back office services that you need. Our 32 years experience in understanding and fulfilling our client's requirements, sets us apart from other service providers. It is possible that we have already done work very similar to your project and have trained staff and developed technology that we can put into effect immediately. Give us a call to see how fast and efficiently we can get your project into full swing.
Why Techspeed?
Personalized service and extraordinary customer care is what sets us apart from other BPO companies. Our USA office and project mangers enable us to be available to you around the clock. You can have your finger on the pulse of the project at any time day or night.
Quality results and fast turn around are what you need and should expect from your BPO partner. TechSpeed adheres to the client's requirements and builds the process.
The financial benefits: TechSpeed offers savings over your current costs, ranging anywhere from 40% to 80%.
Scalability of your team is a snap with us. Whether you need 1, 2 or even 100 people, we are ready to meet your needs. With our extensive training documentation and dedicated staff of project mangers, your project can scale in a matter of days.
Additional reason for working with us:
- 24/7 work schedule
- No down time of the staff
- Streamlined controlled processes
- Reduction of your management time
- Skilled Programmers and IT professionals that can add value to your processes.
FAQs
How do I get started?
It is easier than you think. Once you give us a call we will discuss your project and understand your goals. Once we receive your scope of work you are almost done! We do most of the work from there on. You will only be required to answer questions, approve refinements with in the process and approve the work results. It is our goal to make it as easy as possible for our clients to get started.
How much t ime will I have to spend on the transition?
The Scope of Work is the heart of the engagement. Once we get a detailed Scope of Work from you, we will study it in detail and ask questions in order to refine it. We are here to help you every step of the way to make it as easy as possible for you.
How long will it take to get your team up to speed?
Once we have a final Scope of Work approved by you, we select the project management team and the needed production staff. We can start training and production within a day or two. We provide you data, detailed reporting and time sheets for your review so that you are kept abreast of the project progress.
What kind of savings should I expect?
In general, once the staff is trained and has some experience with the project, you can expect anywhere from 40% to 80% or more in savings over doing the same work in-house.
Is my information safe?
Techspeed was founded with a goal of striving toward the best in data security. We have spent years developing cutting edge software to protect our client's information. Our patent-pending software ImageFracture is highlighted in our Security section. Our p hysical infrastructure meets the highest standards. Details are in our About us section.
Can I count on the work to be accurate?
You set the bar for accuracy. We will follow the quality controls set forth in the Scope of Work. Our project mangers are constantly reviewing work and spot checking to make sure all members of the team are performing to the highest standards. Staff members are rewarded with bonuses using a matrix of speed and accuracy.
What kind of turn around can I expect?
It is whatever you require. Some client require 24 hour turn around and others require 20 minute turn around. We work with you to make sure your work is completed on time, every time.
Testimonials
"I have repeatedly received positive feedback from my clients based on the work that TechSpeed has completed. For me this is the best sign of a successful partnership."
Jesse Carrol, Rich FX (a Channel Advisor Company)
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